Terms & Conditions

The Poultry Doc, Inc.

Terms and Conditions of Use

Updated August 15, 2025

Welcome

Welcome to The Poultry Doc website and related sites, applications, and digital services ("The Poultry Doc Site" or "Site"), an online information, diagnostics, and communications service provided by The Poultry Doc, Inc. and its affiliates ("The Poultry Doc," "we," "us"). These Terms of Use cover all uses of this Site. Additional conditions, restrictions, and policies—including our Privacy Policy—may also apply and are posted or referenced on the Site.

Not Veterinary Advice

The content, products, and services offered on this Site are intended to educate poultry owners on flock health, husbandry, and veterinary issues that may affect their birds. Nothing in the content, products, or services should be considered, or used as a substitute for, in-person veterinary advice, diagnosis, or treatment. This Site and its services do not constitute the practice of veterinary medicine unless provided directly by a licensed veterinarian in compliance with applicable laws and regulations.

Our AI tools and symptom checkers are provided for educational and preliminary triage purposes only. All diagnostic results and treatment recommendations provided through our mail-in testing services will be reviewed by licensed veterinarians. You should always consult a qualified poultry veterinarian for diagnosis and treatment, including advice specific to your flock’s needs.

Emergency Care

If you have an emergency or suspect that your bird is in urgent need of care, seek immediate assistance from an in-person, licensed veterinarian or an emergency veterinary facility. Do not rely solely on this Site, its AI tools, or any remote communications for emergency situations.

We make no guarantees that any particular service or product offered through this Site is safe, appropriate, or effective for every bird or every flock.

Modification of Terms

The Poultry Doc may modify these Terms of Use at any time. Such modifications are effective immediately upon posting on the Site. Your continued use of the Site constitutes your acceptance of the revised Terms.

Intended for Adult Users

The Site is intended for use by individuals 18 years of age or older. Users under 18 should only use the Site with the assistance and permission of a parent or guardian.

Acceptable Use

You agree not to:

• Use the Site in violation of local, state, national, or international laws.
• Distribute advertising or other unsolicited material.
• Post or transmit unlawful, obscene, defamatory, threatening, or harassing material.
• Interfere with or attempt to gain unauthorized access to the Site or related systems.
• Use bots, crawlers, or scraping tools to extract data without written permission.

Account Setup and Security

To access certain features, you may be required to create an account. You agree to:

• Provide accurate and complete registration information.
• Maintain the confidentiality of your login credentials.
• Accept responsibility for all activity that occurs under your account.

We may suspend or terminate accounts at our discretion for violations of these Terms.

Orders and E-Commerce

The Poultry Doc offers products and services including educational materials, diagnostic kits, and veterinary consultations. We reserve the right to limit or refuse orders at our discretion.

Prescription Products:

Certain medications or treatments require a valid prescription from a licensed veterinarian. Prescriptions will only be issued in compliance with applicable veterinary practice laws, and there is no guarantee a prescription will be provided.

User-Generated Content

If you submit content (reviews, posts, photos, etc.), you agree it will not violate laws, infringe on others’ rights, or contain harmful material. By submitting content, you grant The Poultry Doc a royalty-free, irrevocable license to use, reproduce, and distribute it in connection with our services. We reserve the right to review, edit, or remove any user-generated content at our discretion.

Intellectual Property

All content, logos, graphics, and materials on this Site are the property of The Poultry Doc or its licensors and are protected by copyright, trademark, and other intellectual property laws.

Disclaimers

The Site and all services are provided "as is" without warranties of any kind. The Poultry Doc does not warrant that the Site will be error-free or uninterrupted, or that information provided will always be complete or accurate.

Our AI-based tools are not a substitute for in-person veterinary evaluation. Always confirm diagnosis and treatment with a qualified veterinarian. See our Privacy Policy for details on how user-submitted information, including health data, may be processed.

Limitation of Liability

Your use of the Site is at your own risk. The Poultry Doc is not liable for any damages arising from your use of the Site or its services, except where prohibited by law. Our liability for any product or service is limited to the amount paid for that product or service. Nothing in these Terms excludes liability for gross negligence or willful misconduct where prohibited by applicable law.

Links to Third-Party Sites

We may link to other websites for your convenience. The Poultry Doc is not responsible for the content, accuracy, or reliability of any third-party sites.

Jurisdiction

These Terms are governed by the laws of the State of Texas. The exclusive forum for disputes is the state or federal courts located in Travis County, Texas.

Contact Information

For questions regarding these Terms or our services, contact us at:
The Poultry Doc, Inc.
Email: legal@thepoultrydoc.com